Resoundr
Sign InGet Started

Privacy Policy

Last updated: February 8, 2026

1. Introduction

Techfalos, LLC ("Company," "we," "us," or "our") operates the Resoundr platform at https://resoundr.me (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide Directly

  • Account Information: When you create an account, we collect your name, email address, and password (or authentication tokens if you sign in via a third-party provider such as Google).
  • Profile Information: Information you provide to configure your AI agent profiles, including personality traits, tone preferences, industry context, and communication style.
  • Payment Information: If you subscribe to a paid plan, our third-party payment processor collects your payment card details. We do not store your full payment card information on our servers.
  • Communications: When you contact us directly (e.g., through our contact form or support email), we collect the information you provide in those communications.

2.2 Information Collected Through Third-Party Platforms

When you connect social media accounts (e.g., LinkedIn, Twitter / X, Reddit) to the Service, we may collect:

  • Your public profile information from those platforms;
  • OAuth tokens and credentials necessary to interact with those platforms on your behalf;
  • Content from your social media feeds that is used to generate engagement suggestions.

2.3 Information Collected Automatically

  • Usage Data: We collect information about how you interact with the Service, including pages visited, features used, and actions taken.
  • Device Information: We may collect information about your device, including IP address, browser type, operating system, and device identifiers.
  • Cookies and Similar Technologies: We use cookies and similar tracking technologies to maintain your session and preferences. See Section 7 for more details.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the Service;
  • Generate AI-powered content suggestions tailored to your configured profiles and connected platforms;
  • Process transactions and manage your subscription;
  • Communicate with you, including sending service-related notices and responding to inquiries;
  • Improve, personalize, and expand the Service;
  • Monitor and analyze usage trends and preferences;
  • Detect, prevent, and address technical issues and security threats;
  • Comply with legal obligations.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: We share information with third-party vendors who perform services on our behalf, such as payment processing, hosting, analytics, and AI model providers. These providers are contractually obligated to use your information only as necessary to provide their services to us.
  • Third-Party Platforms: When you authorize the Service to post content on your behalf, we transmit content to the applicable social media platforms in accordance with your instructions.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service. We may also retain your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption of data in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Service and enhance your experience. The types of cookies we use include:

  • Essential Cookies: Required for basic functionality such as authentication and session management.
  • Analytics Cookies: Help us understand how the Service is used so we can improve it.

You can control cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Service.

8. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request that we correct inaccurate or incomplete personal information.
  • Deletion: Request that we delete your personal information, subject to certain legal exceptions.
  • Data Portability: Request a copy of your data in a structured, commonly used, and machine-readable format.
  • Opt-Out: Opt out of certain data processing activities, such as marketing communications.

To exercise any of these rights, please contact us at contact@techfalos.com. We will respond to your request within 30 days.

9. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion of your personal information, and the right to opt out of the sale of your personal information. As noted above, we do not sell personal information. To exercise your CCPA rights, contact us at contact@techfalos.com.

10. Children's Privacy

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly. If you believe we may have collected information from a child under 18, please contact us at contact@techfalos.com.

11. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Service after changes are posted constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

  • Techfalos, LLC
  • 21 Magothy Bridge Road Unit 103
  • Severna Park, MD 21146
  • Email: contact@techfalos.com